Privacy Policy

At Fortaleza Real, your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our site and make use of our services. By accessing our site, you agree to the terms set forth in this policy.

1. Information We Collect

A. Personal Information

When you register on our site, place an order, subscribe to our newsletter, or engage with us in other ways, we may collect the following personal information: – Name – Email Address – Phone Number – Billing Address – Shipping Address – Payment Information (processed securely through WooCommerce)

B. Non-Personal Information

We may also collect non-personal information about you through tracking technologies such as cookies. This information may include: – IP Address – Browser Type – Device Type – Pages Visited – Time and Date of Visit – Referring URL

2. How We Use Your Information

We use the information we collect in the following ways:

– To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent.
– To improve customer service: Your information helps us better respond to your customer service requests and support needs.
– To personalize user experience: We use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
– To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, and/or other requests or questions.

3. Cookies And Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your experience and analyze how you use our site. You can choose to have your computer warn you each time a cookie is being sent or to turn off all cookies. If you turn cookies off, some features may not function properly.

A. Google Analytics

We use Google Analytics to collect information about how you use our site. Google Analytics may place cookies on your device to collect data. This information helps us analyze website traffic and improve our site functionality. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

B. Facebook/Meta Pixel

We utilize Facebook/Meta Pixel to track user interactions on our site. This allows us to measure the effectiveness of our advertising campaigns and provide relevant ads to you. When you visit our site, the Pixel collects data that helps us understand how visitors engage with our content.

4. Email Marketing

With your consent, we may use Fluent CRM to send you marketing emails about our products, services, and other updates. You can unsubscribe from our marketing communications at any time by following the unsubscribe link in the emails you receive.

5. Data Sharing And Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for the following:

– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

– Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. While we strive to protect your information, no method of transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information.

8. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the new policy on this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.